We would love to hear from you!
Why our customers love us:
“Your company blew Celbar R-26 into our home in mountain city back in 2018. We have been loving your insulation so much that we’ve been telling friends about it. We can’t thank you guys enough for the quality work you did!! We no longer run our AC and heater as much as we used to!”
David C. – June 2020
“Susana, we just wanted to thank you again for such wonderful communication and service. The quality of work that Juan and his co-worker did was exceptional. In this day and time it is so refreshing to know that there are still people and businesses who respect others. The efficiency and professionalism we received from Payless Insulation and its employees was something almost unheard of in today’s crazy world. Keep up the good work. I hope you have a great week. “
David S. – May 2020
“Your crew did an excellent job yesterday. After they left I went into the attic with my hand held vacuum thinking there will be some small areas where they did not get all the insulation, in corners, under the board, etc. I was wrong, it was completely clean, nothing there for me to pickup. And the bad smell was gone. A wonderful job.
I am telling everyone I know if they have any need for insulation removal or insulation install, they are to contact your company. I’ll get back with you later on about installing more insulations at my house. Thank You”
Roselea P. – April 2020
“Your team was extremely professional and did a terrific job at cleaning up. They are thinkers. I would recommend Payless anytime.”
December 20, 2016
“The entire experience was very professional and I would definitely use them again and highly recommend them.”
October 2, 2016
“Our builder did not put insulation in the attic of our new home. They [Payless Insulation] did the job, went above and beyond on the job. They did in the attic as well as being extremely careful to not let the hoses rub against walls, furniture, etc downstairs and kept my home very clean during the entire process. Was very impressed, will definitely use in the future and recommend highly to anyone!”
December 13, 2015
“They came out and measured the house. When I mentioned that a few of the rooms were not under the 2nd story roof, they went back out and looked and readjusted their quote. The quote was the same as what we paid – which is always a relief! When stepping on the platform that the heating & A/C units were on in the attic, it broke through the Sheetrock. When I called to let them know, they sent out crew the next days to fix the Sheetrock and paint the ceiling and walls (I had the paint, since I had already painted it), and did not charge me at all for that. I appreciated any provider that stands behind their work and does not give excuses for when mistakes happen. They can also blow in insulation between the brick and the Sheetrock on the first floor. When we get the funds, I will have them do that as well. We noticed an immediate relief in our electric bill.”
October 29, 2015
I have used Payless in the past and did an outstanding job. Sales and implementation wee top notch. I built a new house, 5,000 square feet and had a horrible builder and subs on HVAC and energy efficiency. The attic is complicated due to meeting of various elements of roof line. The attic is quite large and air flow pathetic exceeding heat-up standards. I called Suzanna at Payless and she immediately came out. She got the plans of the house and crunched numbers. HERE IS WHY I AM WRITING THIS REVIEW: Suzanna was very honest about the options I had given the roof structure and ventilation. She stated that they could, as one option, use spray foam on the underside of roof (in attic), but the cost for such a massive surface area would not hold up to a cost-benefit analysis. As they only provide insulation services, she suggested bring in another energy expert to assess other options. Such honesty is hard to come by these days! Having used Payless in the past with great service and this last interaction, I would HIGHLY recommend Payless Insulation.”
August 12, 2015
“Susanna came to our home, we told her about our issues with the top floor of our house always being hot and humid due to the fact that the builder here in Baytown that built our home did not put a moisture barrier between our walls and exterior. Walls were damp and upstairs too hot during the summer months and our light bills were sky high. The day after the work was completed it was a record hot day, we walked up the stairs in the middle of the day and were met with a cool dry environment, we couldn’t have been more please. The first time in almost 20 years of fighting this issue we finally found the fix. Description of work: Sprayed Celbar in the main attic, blew in insulation in main and wing attics, cut and accessed the crawl spaces in front and back of house at porch over hangs, guys crawled into these tight spaces and added a barrier and blew in insulation to these areas.”
August 10, 2015
“After gathering information on different types of attic insulation, we decided to go with the blown in type due to the better R value and environmental factors. The estimator came out at a convenient time, measured the house (note: he measured the perimeter on the ground floor not the dimensions of the internal attic space) and provided an estimate on the spot. The estimate included $15 for a recessed light dam, and $130 for 26 baffles to keep the sprayed insulation out of the attic eaves. After evaluating other options and estimates, we decided to go with Payless. Their scheduler was able to set up a time for the work that met with our schedules. Their turnaround time is pretty quick. We did not ask them to remove the old insulation from our attic. We removed the big junk from the attic, and they sprayed the new insulation on top of everything else. The installers were very efficient and cleaned up after themselves. It took them about 3 hours to install 1270 feet of 10.6 inches of insulation, which was possible due to it being a cool overcast day and the attic was not too hot. The installers did point out an issue with my A/C to be checked out and showed me the finished installation. I would say they did a good job although I have not really noticed any increase in temperature comfort or reduced energy consumption after the installation.”
August 9, 2015
“The installers (Campos and Santiago) were on time, professional, and most of all were very neat and cleaned up afterwards. They laid plastic before starting their work and vacuumed anything left on the floor. They installed an attic tent also. Bret, the salesman, came by afterward to inspect the job. We were impressed and would highly recommend them. Description of work: Payless installed new insulation in our attic.”
July 16, 2015
“Everything went well from my first call to them through performance of the work. The only thing that couldn’t be done was insulation of my exterior walls through the mortar lines of my brick home as the mortar lines aren’t wide enough for the drill bit and to have drilled the holes would have damaged the brick. The crew let me know this before performing the work which was much appreciated. They provided an alternative solution of going through the sheet rock which I may do at a later time. The crew did a great job of treating my home with respect and did a great job of cleaning up when they were done. I couldn’t have been happier with the service.”
January 30, 2015
“They were very good, very professional and they showed up on time when they said they would be there.”
January 21, 2015
“Payless sent 2 workers who spent all day removing old attic insulation and debris (more debris than insulation). They were punctual, friendly and cleaned up everything before they left. We needed some electrical work done before new insulation blown in, so Payless came back on 11/21/14 to build knee wall in attic and blow in new insulation. The workers were punctual, friendly and cleaned up before they left. We are very happy with the way attic turned out. The house is warmer and the attic no longer looks like a dump. Thanks so much Payless! Description of work: Called for estimate and Susana called back same day and made an appointment. She was very friendly, knowledgeable and professional. Sent us estimate for old insulation removal and re-insulation with blown cellulose within day. We accepted bid and work started 10/17/14.”
December 13, 2014
“The guy was extraordinarily upfront. His intent seemed to be to save me money. We wanted walls insulated and he was very clear about what he could do and what he could not do and he also told us how we could check whether our walls already had insulation without paying them to do it and then the room we wanted insulated he told us that they had to charge a minimum price to come out and we all agreed that it was way too high for this one room. So, he actually didn’t try to pressure us at all and we ended up putting in the insulation our self.”
November 13, 2014
“They did very well. I liked the fact that the lady that came and quoted for me was extremely thorough and very knowledgable. They did very good. We got what we paid for. It’s working out amazing, incredible.”
October 6, 2014
“Professional, courteous and punctual. No problems and no excuses. Nice to be able to plan a day and have services done as quoted.”
June 3, 2014
“They were very efficient, they got the job done quickly and there’s no mess. They’re good. I was pleased with their work, they came when they said they would and the people were very pleasant. They’re neat and tidy and I had no complaints.”
May 29, 2014
“It went very well. Pricing was competitive. They can to my house to measure and inspect and give me a quote and information. Workers were punctual, professional, friendly, and polite. They worked hard and cleaned up after themselves. They were careful about my cat being in the house and having wood laminate floors. They showed me their work before leaving to confirm it was all ok. I felt I was given all the information up front I needed to make the decision to go with them. I am happy I did, as they did a great job!”
May 26, 2014
“I have nothing but the highest regard for the members of the Payless Insulation team. They did an excellent job. My wife was on hand when they performed their work and she said it was flawless. They covered our new floors and left our home as clean as when they arrived. The insulation in our attics looks amazing, very even across all portions of the attics. Their install team also found an area that was completely missing insulation and was hidden from view by a large piece of wood. They filled the area with insulation and I am certain this will have an impact on our utility bills. In total we had 2990 sq. ft of Celbar cellulose insulation blown into our attic areas. We also had batt insulation removed from some of our hot/cold walls and replace with the UltraTouch cotton denim insulation. As was stated before the attics resemble freshly fallen snow (except the insulation is a grey color) it was even across the entire area and care was taken to install denny boards in certain areas so the insulation would stay in those areas. The experience from the quote to the install was flawless, their professionalism and expertise is remarkable. I would have no reservations in recommending them to friends and family, it as an A+ experience all around.”
January 4, 2014
